Questions and answers
Fair play, account, install and payment. Didn't find an answer? See install and pricing.
Fair play
Isn't it a cheat? Will I get banned?
Scout shows only what you see: the lobby's players (they're on the loading screen), your score and the minimap. An enemy in the fog is gone for Scout too. Scout writes nothing to the game's memory and doesn't inject into it; it only reads. The shop tab goes in as an ordinary game mod. Statlocker Companion and other companions work the same way.
Are you affiliated with Valve?
No. Scout is an independent project. Deadlock is a trademark of Valve Corporation.
Account
Why an account for the free plan?
So your player ratings, builds and history are with you on any computer, and a subscription can't be handed out to friends.
Why is signing in with Steam safe?
You type your password only on Steam's own page. Steam gives us just your public Steam ID: no password and no access to the account.
Can I use two computers?
An account works on one computer at a time: signing in on a second one signs the first out.
What do you store?
Your e-mail (if you sign in with it), Steam ID, plan, the ratings, builds and match history you sync, and a log of sign-ins to protect the account. You can delete all of it in your account.
Install
Windows says «Windows protected your PC»
The file isn't digitally signed yet, so SmartScreen doesn't know it. Press «More info», then «Run anyway».
The Scout tab didn't show up in the game's shop
Scout puts it in on its first start. If Deadlock was running then, restart the game.
How to update Scout
Download and run the new installer: it closes Scout and replaces the program. Ratings, settings and sign-in stay.
How to uninstall Scout
Windows Settings, «Apps», Deadlock Scout, «Uninstall». Your data stays in %LOCALAPPDATA%\DeadlockScout; delete that folder by hand if you want.
Payment
Is there a trial?
Yes: 10 days of Pro for a new Steam account, 14 if a friend invited you. Trials start when sales open.
Can I share my account with a friend?
No: a subscription belongs to one Steam account, and Scout runs on one computer at a time. Invite your friend with your link and they get a longer trial.
How do I cancel?
In your account on the site. Access stays until the end of the month you paid for.
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